Cisco Champions 2017

The first time that I heard about the Cisco Champions program, it was back late in November 2015. At that time, I saw the form to submit his application but probably with...
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Migration to collaboration.ksiazek.be

Hello, As announced last week, I'm in the process of the migration of my old blog http://ccievoice.ksiazek.be to the new portal here ( https://collaboration.ksiazek.be)....
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SparkBoard Announcements #LeaveYourMark

Yesterday , it was a Cisco Live Broadcast Event where Rowan has introduced the new product SparkBoard and this is completing the Spark product with whiteboard and still...
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New Things are coming on 🙂

Ok back on trail in 2017 , I really need to revamp my blog 🙂 . This is why I will try to jump again on the blog and begin to publish more things in regards with the...
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MGCP Common Messages

Here are some MGCP messages that you can see in the interaction between the Call Agent and the endpoint: EndpointConfiguration (EPCF) : A Call Agent sends this message to a gateway to specify signal...

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CTI Control Devices

There are 3 different types of CTI Control devices: CTI Ports : Virtual device with virtual lines CTI Route Points : These can receive many calls simultaneously for application-controlled...

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CTI,TAPI and JTAPI

Computer Telephony Interface/Integration (CTI) provides a connection between telephone systems and computers and allows them to take advantage of computer processing when managing phone calls....

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Attendant Console

Attendant Console is an application which is interacting with the server application TCD ( Telephony Call Dispatcher) which will monitor the linestate of every devices. Once this application...

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