Hello , I’m Olivier and I’m a Senior Unified Collaboration Engineer working in the collaboration world for more than 17 years now.

I began my journey when it was still called IP Telephony and when it was only related to a Call Control and Voice Mail system.

As since the beginning , I love my job and that I’m eager to learn and this is what I like in the job is that Information Technology is not a closed world and you need to enhance your knowledge everyday .

During all these years , I’ve seen the evolution of the IP telephony to Unified Communications and so I have also gained some knowledge into the following domains:

  • Voice over IP (Protocols ,codec ,…)
  • Database
  • Microsoft Integration
  • Linux Integration
  • Bash Scripting
  • Php
  • UCCX Scripting

Here are some elements of my domains of expertise

Call Control

Call Manager

Call Manager Express

Voice Gateways




Voice Mail

Cisco Unity Connection

Cisco Unity


SIP Cisco Unifed Border Element

ISP Integrations

ISP Configuration

IM & Presence

IM & P Systems






Call Center






During my IT journey , I have earned the following certifications/honors

CCIE Collaboration #26851

I’ve earned my CCIE Voice in August 2010 . Then I’ve converted it to the CCIE Collaboration Level. I own the CCIE #26851

I’ve earned my CCVP Voice after the CCNA in 2008

I am a member of the Cisco Champions Program. Cisco Champions are passionate about Cisco and enjoy sharing our knowledge, expertise, and thoughts across the social web and with Cisco. I am not a representative of Cisco. My views as a Cisco Champion are my own.”

Learn more information about the Cisco Champions program and related benefits

In 2017 , I’ve received the great honour to be chosen a Cisco Champion 2017 in the Collab track